Welcome to Skanda Mart, an online store offering traditional, homemade, and essential consumer products including fruit squashes, herbal juices, pickles, thokkus, jams, gulkand, murabba, candies, wellness powders, and other household consumables.

By accessing, browsing, or making a purchase from www.skandamart.com, you agree to the following Terms & Conditions. Please read them carefully before using our website and placing an order.

1.GENERAL INFORMATION

• • Skanda Mart operates as an online marketplace and retail brand offering packaged food items, wellness products, and household essentials.

• • All items listed on the website are subject to availability.

• • We reserve the right to modify, update, suspend, or discontinue any part of the website or product offering without prior notice.

2.PRODUCT INFORMATION & USAGE

• • All product descriptions, images, ingredients, and usage suggestions provided are for informational purposes only.

• • Individual experiences, taste preferences, and suitability may vary.

• • Please read ingredient labels before consumption.

• • Products may contain natural ingredients, fruits, herbs, spices, and sweeteners like jaggery, honey, brown sugar, rock salt, etc.

3.PRICING & PAYMENT

• • All prices listed on the website are inclusive/exclusive of applicable taxes as displayed at checkout.

• • Prices and offers may change anytime without notice.

• • Orders are confirmed only after successful payment and acknowledgment via email/SMS/WhatsApp.

• • Online payment options include UPI, Debit/Credit Cards, Wallets, and Net Banking (where available).

4.SHIPPING, DELIVERY & PICKUP

• • Delivery is currently available across Bengaluru and Karnataka, and may expand based on logistics feasibility.

• • Standard delivery charges may apply based on location, pincode, and order quantity.

• • Delivery timelines are indicative and may vary due to traffic, weather, holidays, or courier partner delays.

• • Customers may choose Store Pickup (Free) from our Bangalore location if available and confirmed.

5.RETURNS, REPLACEMENTS & REFUNDS

Due to the nature of food and consumable products, we do not accept returns once the product is delivered or opened.

However, replacement is available if:

• • You receive a damaged, leaked, or tampered product

• • You receive a wrong item compared to your order

To request replacement, report within 24 hours of delivery with clear photos/video evidence via our support channel.

Refunds (if approved) will be processed via the original payment method within 7–10 business days.

6.ALLERGY, HEALTH & MEDICAL DISCLAIMER

• • Our products are natural/traditional consumables and not medical cures, substitutes, or certified therapeutic products.

• • If you have allergies, diabetes, pregnancy-related dietary restrictions, or health conditions, consult a doctor before consumption.

• • Skanda Mart is not responsible for any allergic, dietary, or health reactions.

7.INTELLECTUAL PROPERTY

• • All content including brand name, product photos, videos, packaging design, descriptions, and digital assets belong to Skanda Mart.

• • Copying, reproducing, or re-selling any content without permission is strictly prohibited.

8.COMMUNICATION CONSENT

By ordering or registering, you agree to receive transactional and promotional messages via:
SMS, WhatsApp, Email, or Phone Call. You may opt-out anytime.

9.GOVERNING LAW

These Terms & Conditions are governed by Indian laws and Bengaluru jurisdiction in case of legal disputes.

10.CONTACT & SUPPORT

Email: support@skandamart.com
Phone/WhatsApp: +91-
Location: [Add full Bangalore store address]