This Privacy Policy explains how Skanda Mart (“we”, “our”, “us”) collects, uses, shares, and protects information related to users who visit or make a purchase on www.skandamart.com (“Website”). By accessing our services, you agree to the practices described in this policy.

 

1.INFORMATION WE COLLECT

We may collect the following information when you visit, register, or purchase from our website:

1.1 Personal Information

• Full Name
• Email Address
• Mobile Number
• Billing & Delivery Address
• Payment Information (processed via secure third-party gateway)

1.2 Technical & Usage Information

• Device details
• IP address
• Browser type & operating system
• Pages visited & browsing behavior
• Cookies, analytics, cache & tracking pixels

2.HOW WE USE YOUR INFORMATION

We use customer information only for legitimate business purposes, including:

• Process and deliver orders
• Send order confirmations, updates & support messages
• Improve website performance, user experience & service offerings
• Personalize recommendations & promotional offers
• Detect, prevent, and resolve technical or security issues
• Maintain records for legal & accounting purposes

3.COOKIES, TRACKING & ANALYTICS

We use cookies, session tracking, and analytics tools (Google Analytics, Meta Pixel, Search Console, etc.) to:

• Improve performance
• Measure traffic & conversions
• Provide personalized content

Users may disable cookies in browser settings, but certain website features may not function properly.

4.PAYMENT & SECURITY

All online payments are processed through secure, PCI-DSS compliant payment gateways.

We do not store or have access to full card, bank, or UPI credentials.

Industry-standard security measures and SSL encryption are used to protect your information. However, no digital system is 100% risk-free.

5.DATA SHARING & DISCLOSURE

We never sell or trade personal information.
Data may be shared only with:

• Verified logistics & courier partners
• Payment gateway providers
• Legal & regulatory authorities (if required)
• Technical service providers for hosting & analytics

All third parties are required to protect your data.

6.MARKETING & COMMUNICATION CONSENT

By registering or purchasing, you agree to receive updates through:

• WhatsApp
• SMS
• Email
• Phone Calls

You may unsubscribe anytime by contacting us.

7.DATA RETENTION

Customer data is retained only as long as required for:

• Order & service history
• Legal, taxation, and business compliance
• Customer support records

If you wish to delete or modify your data, you may request in writing.

8.CHILDREN’S PRIVACY

Our website and products are not intended for minors under 18 without parental supervision.
We do not knowingly collect data from children.

9.LINKS TO EXTERNAL WEBSITES

Our website may contain links to third-party websites.
We are not responsible for privacy practices or content outside www.skandamart.com.

10.CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.
Revised versions will be posted with a new “Last Updated” date.

11.CONTACT DETAILS

If you have questions, concerns, or data-related requests, contact:

📧 Email: support@skandamart.com
📱 WhatsApp/Phone: [Enter Number Here]
📍 Store / Pickup Location: [Enter Full Address, Bangalore]